Current ThreatQ Version Filter
 

ArcSight Case Management CDF

The web format of this guide reflects the most current release.  Guides for older iterations are available in PDF format.  

Integration Details

ThreatQuotient provides the following details for this integration:

Introduction

The ArcSight Case Management CDF for ThreatQuotient enables ThreatQ to automatically ingest cases, events, and indicators from ArcSight, ultimately, alerting analysts of any threats within their environment.

The integration provides the following feeds:

  • ArcSight Case Management - fetches all case IDs within ArcSight.
  • Get Case (Supplemental) - fetches the (almost) full details of an ArcSight case, by its' ID.
  • Get Events (Supplemental) - fetches a list of events based on a list of event IDs.

The integration ingests the following system objects:

  • Indicators
  • Events
  • Event Attributes

Prerequisites

You will need the following to run the integration:

  • An ArcSight ESM Hostname/IP along with port. 
  • An ArcSight ESM username and password.  

Installation

Perform the following steps to install the integration:

The same steps can be used to upgrade the integration to a new version.

  1. Log into https://marketplace.threatq.com/.
  2. Locate and download the integration yaml file.
  3. Navigate to the integrations management page on your ThreatQ instance.
  4. Click on the Add New Integration button.
  5. Upload the integration yaml file using one of the following methods:
    • Drag and drop the file into the dialog box
    • Select Click to Browse to locate the file on your local machine

    ThreatQ will inform you if the feed already exists on the platform and will require user confirmation before proceeding. ThreatQ will also inform you if the new version of the feed contains changes to the user configuration. The new user configurations will overwrite the existing ones for the feed and will require user confirmation before proceeding.

  6. The feed will be added to the integrations page. You will still need to configure and then enable the feed.

Configuration

ThreatQuotient does not issue API keys for third-party vendors. Contact the specific vendor to obtain API keys and other integration-related credentials.

To configure the integration:

  1. Navigate to your integrations management page in ThreatQ.
  2. Select the Commercial option from the Category dropdown (optional).

    If you are installing the integration for the first time, it will be located under the Disabled tab.

  3. Click on the integration entry to open its details page.
  4. Enter the following parameters under the Configuration tab:
    Parameter   Description
    ArcSight ESM Hostname/IP (and port)   Your ArcSight ESM Hostname/IP, along with the port (if applicable). 
    ArcSight Login   Your ArcSight Login (username) to authenticate with the API.
    ArcSight Password   Your ArcSight Login (password) to authenticate with the API.
    Ingested Associated Events   Configure whether or not to bring the offending ArcSight Events that make up a Case.
    Verify SSL Certificate   Enable or disable SSL certificate verification.

    Configuration Screen
  5. Review any additional settings, make any changes if needed, and click on Save.
  6. Click on the toggle switch, located above the Additional Information section, to enable it.

ThreatQ Mapping

ArcSight Case Management (Feed)

The ArcSight Case Management feed fetches all case IDs within ArcSight.

There is no way to fetch a time-fenced list of cases or their IDs. For each case ID returned by the API, the integration will need to fetch the case details using the Get Case supplemental feed. Once it has been verified that the case has been updated since its last run, the integration fetch the events using the Get Events supplemental feed. From there, the reporting data is built out into events, attributes, and indicators. The below mapping will include all mappings after all supplemental feed data has been fetched.

GET https://{{host}}/detect-api/rest/cases/allIds

Sample Response:

[
    "7ioxmxngBABCbqbxclEodmA==",
    "7vralVnkBABDl04n55EGTXw=="
]

ThreatQuotient provides the following default mapping for this feed:

Feed Data Path ThreatQ Entity ThreatQ Object Type or Attribute Key Normalization Published Date Examples Notes
.name Attribute Case Name N/A .createdTimestamp ArcSight Case: Sighting of Trickbot Indicator This is whatever the analyst makes it
.alias Attribute Alias N/A .createdTimestamp N/A N/A
.creator Attribute ArcSight Creator N/A .createdTimestamp N/A N/A
.ticketType Attribute Ticket Type N/A .createdTimestamp INCIDENT N/A
.stage Attribute Stage N/A .createdTimestamp INITIAL N/A
.frequency Attribute Frequency N/A .createdTimestamp NEVER_OR_ONCE N/A
.operationalImpact Attribute Operational Impact N/A .createdTimestamp HIGH_PRIORITY
_IMPACT
N/A
.securityClassification Attribute Security Classification N/A .createdTimestamp SECRET N/A
.consequenceSeverity Attribute Consequence Severity N/A .createdTimestamp CRITICAL N/A
.sensitivity Attribute Sensitivity N/A .createdTimestamp SECRET N/A
.associatedImpact Attribute Associated Impact N/A .createdTimestamp INTEGRITY N/A
.action Attribute Action N/A .createdTimestamp BLOCK_OR_
SHUTDOWN
N/A
.securityClassifi
cationCode
Attribute Security Classification Code N/A .createdTimestamp I O E S I B N/A
.history Attribute History N/A .createdTimestamp KNOWN_
OCCURENCE
N/A
.resistance Attribute Resistance N/A .createdTimestamp HIGH N/A
.reportingLevel Attribute Reporting Level N/A .createdTimestamp 3 N/A
.numberOfOccurences Attribute Number of Occurences N/A .createdTimestamp 0 N/A
.actionsTaken Attribute Actions Taken N/A .createdTimestamp N/A N/A
.plannedActions Attribute Planned Actions N/A .createdTimestamp N/A N/A
.recommendedActions Attribute Recommended Actions N/A .createdTimestamp N/A N/A
.followupContact Attribute Follow-up Contact N/A .createdTimestamp N/A N/A
.conclusions Attribute Conclusions N/A .createdTimestamp N/A N/A
.incidentSource1 Attribute Incident Source N/A .createdTimestamp N/A N/A
.incidentSource2 Attribute Incident Source N/A .createdTimestamp N/A N/A
.inspectionResults Attribute Inspection Results N/A .createdTimestamp N/A N/A
.vulnerability Attribute Vulnerability N/A .createdTimestamp ENVIRONMENT N/A
.vulnerabilityType1 Attribute Vulnerability Type N/A .createdTimestamp ACCIDENTAL N/A
.vulnerabilityType2 Attribute Vulnerability Type N/A .createdTimestamp EMI_RFI N/A
.vulnerabilityEvidence Attribute Vulnerability Evidence N/A .createdTimestamp N/A N/A
.vulnerabilitySource Attribute Vulnerability Source N/A .createdTimestamp N/A N/A
.vulnerabilityData Attribute Vulnerability Data N/A .createdTimestamp N/A N/A
.attackMechanism Attribute Attack Mechanism N/A .createdTimestamp INFORMATIONAL N/A
.attackAgent Attribute Attack Agent N/A .createdTimestamp OUTSIDER N/A
.attackTarget Attribute Attack Target N/A .createdTimestamp N/A N/A
.attackService Attribute Attack Service N/A .createdTimestamp N/A N/A
.attackProtocol Attribute Attack Protocol N/A .createdTimestamp N/A N/A
.attackOS Attribute Attack OS N/A .createdTimestamp N/A N/A
.attackProgram Attribute Attack Program N/A .createdTimestamp N/A N/A
.attackImpact Attribute Attack Impact N/A .createdTimestamp N/A N/A
.disabled Attribute Is Disabled Boolean -> String .createdTimestamp false N/A
.inactive Attribute Is Inactive Boolean -> String .createdTimestamp false N/A
.deprecated Attribute Is Deprecated Boolean -> String .createdTimestamp false N/A
.initialized Attribute Is Initialized Boolean -> String .createdTimestamp true N/A
.detectionTime Attribute Detection Time Dict -> String .createdTimestamp N/A N/A
.estimatedStartTime Attribute Estimated Start Time Dict -> String .createdTimestamp N/A N/A
.estimatedRestoreTime Attribute Estimated Restore Time Dict -> String .createdTimestamp N/A N/A
.attackTime Attribute Attack Time Dict -> String .createdTimestamp N/A N/A
.lastOccurenceTime Attribute Last Occurence Time Dict -> String .createdTimestamp N/A N/A
.events[].type Attribute Event Type N/A .events[].startTime BASE N/A
.events[].objectTypeName Attribute Event Object Type N/A .events[].startTime SecurityEvent N/A
.events[].name Attribute Event Name N/A .events[].startTime TCP_DENIED N/A
.events[].originator Attribute Origination N/A .events[].startTime SOURCE N/A
.events[].
assetCriticality
Attribute Asset Criticality N/A .events[].startTime 0 N/A
.events[].file.name Attribute Active Channel N/A .events[].startTime N/A Only if .events[].
file.type == 'ActiveChannel'
.events[].
modelConfidence
Attribute Model Confidence N/A .events[].startTime 0 N/A
.events[].priority Attribute Priority N/A .events[].startTime 7 N/A
.events[].relevance Attribute Relevance N/A .events[].startTime 10 N/A
.events[].severity Attribute Severity N/A .events[].startTime 0 N/A
.events[].agentSeverity Attribute Agent Severity N/A .events[].startTime 3 N/A
.events[].agent.name Attribute Agent Name N/A .events[].startTime N/A N/A
.events[].agent.type Attribute Agent Type N/A .events[].startTime squid_file N/A
.events[].agent.
hostName
Attribute Agent Hostname N/A .events[].startTime N/A N/A
.events[].category.
behavior
Attribute Category Behavior N/A .events[].startTime /Access/Start N/A
.events[].category.
deviceGroup
Attribute Category Device Group N/A .events[].startTime /Application N/A
.events[].category.
object
Attribute Category Object N/A .events[].startTime /Host/Resource N/A
.events[].category.
significance
Attribute Category Significance N/A .events[].startTime /Informational/
Warning
N/A
.events[].category.
outcome
Attribute Category Outcome N/A .events[].startTime /Failure N/A
.events[].category.
deviceType
Attribute Category Device Type N/A .events[].startTime Web Filtering N/A
.events[].source.
address
Value Indicator (IP Address) Transformed using ip filter .events[].startTime N/A Private IPs are ignored
.events[].destination.
address
Value Indicator (IP Address) Transformed using ip filter .events[].startTime N/A Private IPs are ignored
.events[].* Title Event (ArcSight Event) Title built by formatting multiple keys together .events[].startTime N/A N/A
.displayName Title Event (ArcSight .typeName ?? Case) N/A .createdTimestamp N/A N/A
.description Description Event N/A .createdTimestamp N/A N/A

Get Case (Supplemental)

The Get Case supplemental feed will fetch the (almost) full details of an ArcSight case by its ID.

GET https://{{host}}/detect-api/rest/cases/{{case_id}}

Sample Response:

[
    {
        "action": "BLOCK_OR_SHUTDOWN",
        "associatedImpact": "INTEGRITY",
        "attackAgent": "OUTSIDER",
        "attackMechanism": "INFORMATIONAL",
        "attackTime": null,
        "attributeInitializationInProgress": false,
        "consequenceSeverity": "CRITICAL",
        "createdTimestamp": "2021-04-12 14:05:12-00:00",
        "creatorName": "admin",
        "deprecated": false,
        "detectionTime": "2021-4-10 15:23:31 Etc/UTC",
        "disabled": false,
        "displayID": 1,
        "displayName": "ArcSight Case: Sighting of Trickbot Indicator",
        "estimatedRestoreTime": null,
        "estimatedStartTime": "2021-4-10 15:21:53 Etc/UTC",
        "eventIDs": [
            7203010,
            7203080
        ],
        "frequency": "NEVER_OR_ONCE",
        "history": "KNOWN_OCCURENCE",
        "inCache": false,
        "inactive": false,
        "initialized": true,
        "isAdditionalLoaded": false,
        "lastOccurenceTime": null,
        "localID": 30064771073,
        "modificationCount": 8,
        "modifiedTimestamp": "2021-05-10 15:23:31-00:00",
        "modifierName": "admin",
        "name": "ArcSight Case: Sighting of Trickbot Indicator",
        "numberOfOccurences": 0,
        "operationalImpact": "HIGH_PRIORITY_IMPACT",
        "reference": {
            "id": "7ioxmxngBABCbqbxclEodmA==",
            "isModifiable": true,
            "managerID": "92EpNXgBABCAYBuppdOPcA==",
            "referenceName": "Case",
            "referenceString": "<Resource URI=\"/All Cases/All Cases/Personal/admin's Cases/ArcSight Case: Sighting of Trickbot Indicator\" ID=\"7ioxmxngBABCbqbxclEodmA==\"/>",
            "referenceType": 7,
            "uri": "/All Cases/All Cases/Personal/admin's Cases/ArcSight Case: Sighting of Trickbot Indicator"
        },
        "reportingLevel": 3,
        "resistance": "HIGH",
        "resourceId": "7ioxmxngBABCbqbxclEodmA==",
        "securityClassification": "SECRET",
        "securityClassificationCode": "I O   E S I B ",
        "sensitivity": "SECRET",
        "signature": {
            "id": "7ioxmxngBABCbqbxclEodmA==",
            "modificationCount": 8
        },
        "stage": "INITIAL",
        "state": 2,
        "ticketType": "INCIDENT",
        "type": 7,
        "typeName": "Case",
        "uri": "/All Cases/All Cases/Personal/admin's Cases/ArcSight Case: Sighting of Trickbot Indicator",
        "vulnerability": "ENVIRONMENT",
        "vulnerabilityType1": "ACCIDENTAL",
        "vulnerabilityType2": "EMI_RFI"
    },
    {
        "action": "BLOCK_OR_SHUTDOWN",
        "alias": "Sighting of Malware",
        "associatedImpact": "AVAILABILITY",
        "attackAgent": "INSIDER",
        "attackMechanism": "PHYSICAL",
        "attackTime": null,
        "attributeInitializationInProgress": false,
        "consequenceSeverity": "MARGINAL",
        "createdTimestamp": "2021-05-10 14:22:52-00:00",
        "creatorName": "admin",
        "deprecated": false,
        "description": "This is a mlicious event sighting. Write that down.",
        "detectionTime": null,
        "disabled": false,
        "displayID": 2,
        "displayName": "Sighting of Malware",
        "estimatedRestoreTime": "2021-4-10 14:20:20 Etc/UTC",
        "estimatedStartTime": null,
        "events": [],
        "frequency": "NEVER_OR_ONCE",
        "history": "KNOWN_OCCURENCE",
        "inCache": true,
        "inactive": false,
        "initialized": true,
        "isAdditionalLoaded": false,
        "lastOccurenceTime": null,
        "localID": 30064771074,
        "modificationCount": 0,
        "modifiedTimestamp": "2021-05-10 14:22:52-00:00",
        "modifierName": "admin",
        "name": "ArcSight Malicious Event Sighting",
        "numberOfOccurences": 0,
        "operationalImpact": "HIGH_PRIORITY_IMPACT",
        "reference": {
            "id": "7vralVnkBABDl04n55EGTXw==",
            "isModifiable": true,
            "managerID": "92EpNXgBABCAYBuppdOPcA==",
            "referenceName": "Case",
            "referenceString": "<Resource URI=\"/All Cases/All Cases/Personal/admin's Cases/Sighting of Malware\" ID=\"7vralVnkBABDl04n55EGTXw==\"/>",
            "referenceType": 7,
            "uri": "/All Cases/All Cases/Personal/admin's Cases/Sighting of Malware"
        },
        "reportingLevel": 2,
        "resistance": "HIGH",
        "resourceId": "7vralVnkBABDl04n55EGTXw==",
        "securityClassification": "CONFIDENTIAL",
        "securityClassificationCode": "P I   D U A B ",
        "sensitivity": "UNCLASSIFIED",
        "signature": {
            "id": "7vralVnkBABDl04n55EGTXw==",
            "modificationCount": 0
        },
        "stage": "INITIAL",
        "state": 2,
        "ticketType": "INCIDENT",
        "type": 7,
        "typeName": "Case",
        "uri": "/All Cases/All Cases/Personal/admin's Cases/Sighting of Malware",
        "vulnerability": "DESIGN",
        "vulnerabilityType1": "ACCIDENTAL",
        "vulnerabilityType2": "EMI_RFI"
    }
]

Get Events (Supplemental)

The Get Events supplemental feed will fetch a list of events based on a list of event IDs.

POST https://{{host}}/detect-api/rest/events/retrieve

Sample Response:

[
    {
        "agent": {
            "address": 168624229,
            "addressAsBytes": "Cg0AZQ==",
            "assetId": "43GEpNXgBABCAXca3khNRMw==",
            "assetLocalId": 17179869185,
            "assetName": "10.13.0.101",
            "hostName": "10.13.0.101",
            "id": "3IWIpNXgBABCAZpa1BlSONA==",
            "macAddress": -9223372036854776000,
            "mutable": true,
            "name": "Manager Internal Agent",
            "translatedAddress": -9223372036854776000,
            "type": "arcsight_security_manager",
            "version": "7.4.0.2675.0",
            "zone": {
                "id": "ML8022AABABCDTFpYAT3UdQ==",
                "isModifiable": true,
                "managerID": "92EpNXgBABCAYBuppdOPcA==",
                "referenceID": 2083,
                "referenceName": "Zone",
                "referenceString": "<Resource URI=\"/All Zones/ArcSight System/Private Address Space Zones/RFC1918: 10.0.0.0-10.255.255.255\" ID=\"ML8022AABABCDTFpYAT3UdQ==\"/>",
                "referenceType": 29,
                "uri": "/All Zones/ArcSight System/Private Address Space Zones/RFC1918: 10.0.0.0-10.255.255.255"
            }
        },
        "agentReceiptTime": -9223372036854776000,
        "agentSeverity": 1,
        "aggregatedEventCount": 1,
        "assetCriticality": 0,
        "baseEventCount": 1,
        "bytesIn": -2147483648,
        "bytesOut": -2147483648,
        "category": {
            "behavior": "/Execute/Query",
            "deviceGroup": "/Application",
            "mutable": true,
            "object": "/Host/Application",
            "outcome": "/Success",
            "significance": "/Normal"
        },
        "concentratorAgents": [
            {
                "address": 168624229,
                "addressAsBytes": "Cg0AZQ==",
                "assetId": "43GEpNXgBABCAXca3khNRMw==",
                "assetLocalId": 17179869185,
                "assetName": "10.13.0.101",
                "hostName": "10.13.0.101",
                "id": "3IWIpNXgBABCAZpa1BlSONA==",
                "macAddress": -9223372036854776000,
                "mutable": true,
                "name": "Manager Internal Agent",
                "translatedAddress": -9223372036854776000,
                "type": "arcsight_security_manager",
                "version": "7.4.0.2675.0",
                "zone": {
                    "id": "ML8022AABABCDTFpYAT3UdQ==",
                    "isModifiable": true,
                    "managerID": "92EpNXgBABCAYBuppdOPcA==",
                    "referenceID": 2083,
                    "referenceName": "Zone",
                    "referenceString": "<Resource URI=\"/All Zones/ArcSight System/Private Address Space Zones/RFC1918: 10.0.0.0-10.255.255.255\" ID=\"ML8022AABABCDTFpYAT3UdQ==\"/>",
                    "referenceType": 29,
                    "uri": "/All Zones/ArcSight System/Private Address Space Zones/RFC1918: 10.0.0.0-10.255.255.255"
                }
            }
        ],
        "concentratorDevices": [
            {
                "address": 168624229,
                "addressAsBytes": "Cg0AZQ==",
                "assetId": "43GEpNXgBABCAXca3khNRMw==",
                "assetLocalId": 17179869185,
                "assetName": "10.13.0.101",
                "hostName": "tie-dev-arcsight",
                "macAddress": -9223372036854776000,
                "mutable": true,
                "product": "ArcSight",
                "translatedAddress": -9223372036854776000,
                "vendor": "ArcSight",
                "version": "7.4.0.2675.0",
                "zone": {
                    "id": "ML8022AABABCDTFpYAT3UdQ==",
                    "isModifiable": true,
                    "managerID": "92EpNXgBABCAYBuppdOPcA==",
                    "referenceID": 2083,
                    "referenceName": "Zone",
                    "referenceString": "<Resource URI=\"/All Zones/ArcSight System/Private Address Space Zones/RFC1918: 10.0.0.0-10.255.255.255\" ID=\"ML8022AABABCDTFpYAT3UdQ==\"/>",
                    "referenceType": 29,
                    "uri": "/All Zones/ArcSight System/Private Address Space Zones/RFC1918: 10.0.0.0-10.255.255.255"
                }
            }
        ],
        "correlatedEventCount": 0,
        "destination": {
            "address": 168624229,
            "addressAsBytes": "Cg0AZQ==",
            "assetId": "43GEpNXgBABCAXca3khNRMw==",
            "assetLocalId": 17179869185,
            "assetName": "10.13.0.101",
            "geo": {
                "latitude": 0,
                "latitudeLong": 0,
                "longitude": 0,
                "longitudeLong": 0,
                "mutable": true
            },
            "hostName": "10.13.0.101",
            "macAddress": -9223372036854776000,
            "mutable": true,
            "port": 8443,
            "processId": -2147483648,
            "translatedAddress": -9223372036854776000,
            "translatedPort": -2147483648,
            "userId": "1oDcnNXgBABCA26-LEyzrew==",
            "userName": "admin",
            "zone": {
                "id": "ML8022AABABCDTFpYAT3UdQ==",
                "isModifiable": true,
                "managerID": "92EpNXgBABCAYBuppdOPcA==",
                "referenceID": 2083,
                "referenceName": "Zone",
                "referenceString": "<Resource URI=\"/All Zones/ArcSight System/Private Address Space Zones/RFC1918: 10.0.0.0-10.255.255.255\" ID=\"ML8022AABABCDTFpYAT3UdQ==\"/>",
                "referenceType": 29,
                "uri": "/All Zones/ArcSight System/Private Address Space Zones/RFC1918: 10.0.0.0-10.255.255.255"
            }
        },
        "device": {
            "address": 168624229,
            "addressAsBytes": "Cg0AZQ==",
            "assetId": "43GEpNXgBABCAXca3khNRMw==",
            "assetLocalId": 17179869185,
            "assetName": "10.13.0.101",
            "hostName": "tie-dev-arcsight",
            "macAddress": -9223372036854776000,
            "mutable": true,
            "product": "ArcSight",
            "translatedAddress": -9223372036854776000,
            "vendor": "ArcSight",
            "version": "7.4.0.2675.0",
            "zone": {
                "id": "ML8022AABABCDTFpYAT3UdQ==",
                "isModifiable": true,
                "managerID": "92EpNXgBABCAYBuppdOPcA==",
                "referenceID": 2083,
                "referenceName": "Zone",
                "referenceString": "<Resource URI=\"/All Zones/ArcSight System/Private Address Space Zones/RFC1918: 10.0.0.0-10.255.255.255\" ID=\"ML8022AABABCDTFpYAT3UdQ==\"/>",
                "referenceType": 29,
                "uri": "/All Zones/ArcSight System/Private Address Space Zones/RFC1918: 10.0.0.0-10.255.255.255"
            }
        },
        "deviceCustom": {
            "mutable": true,
            "string2Label": "Configuration Resource"
        },
        "deviceCustomDate1": -9223372036854776000,
        "deviceCustomDate2": -9223372036854776000,
        "deviceCustomFloatingPoint1": 5e-324,
        "deviceCustomFloatingPoint2": 5e-324,
        "deviceCustomFloatingPoint3": 5e-324,
        "deviceCustomFloatingPoint4": 5e-324,
        "deviceCustomNumber1": -9223372036854776000,
        "deviceCustomNumber2": -9223372036854776000,
        "deviceCustomNumber3": -9223372036854776000,
        "deviceCustomString2": "<Resource URI=\"/All Active Channels/ArcSight Administration/ESM/System Health/Events/System Events Last Hour\" ID=\"QjZvvPPsAABCAEcWZ6-B1EQ==\"/>",
        "deviceDirection": -2147483648,
        "deviceEventCategory": "/Active Channel/Attached",
        "deviceEventClassId": "channel:001",
        "deviceProcessId": -2147483648,
        "deviceReceiptTime": 1620660113611,
        "deviceSeverity": "Warning",
        "domainDate1": -9223372036854776000,
        "domainDate2": -9223372036854776000,
        "domainDate3": -9223372036854776000,
        "domainDate4": -9223372036854776000,
        "domainDate5": -9223372036854776000,
        "domainDate6": -9223372036854776000,
        "domainFp1": 5e-324,
        "domainFp2": 5e-324,
        "domainFp3": 5e-324,
        "domainFp4": 5e-324,
        "domainFp5": 5e-324,
        "domainFp6": 5e-324,
        "domainFp7": 5e-324,
        "domainFp8": 5e-324,
        "domainIpv4addr1": -9223372036854776000,
        "domainIpv4addr2": -9223372036854776000,
        "domainIpv4addr3": -9223372036854776000,
        "domainIpv4addr4": -9223372036854776000,
        "domainNumber1": -9223372036854776000,
        "domainNumber10": -9223372036854776000,
        "domainNumber11": -9223372036854776000,
        "domainNumber12": -9223372036854776000,
        "domainNumber13": -9223372036854776000,
        "domainNumber2": -9223372036854776000,
        "domainNumber3": -9223372036854776000,
        "domainNumber4": -9223372036854776000,
        "domainNumber5": -9223372036854776000,
        "domainNumber6": -9223372036854776000,
        "domainNumber7": -9223372036854776000,
        "domainNumber8": -9223372036854776000,
        "domainNumber9": -9223372036854776000,
        "dummyField": "dummyField",
        "endTime": 1620660113611,
        "eventAnnotation": {
            "auditTrail": "1,1620660216190,,,,8,,\n1,1615800140091,root,Queued,,,,\n",
            "endTime": 1620660216190,
            "eventId": 7203010,
            "flags": 8,
            "managerReceiptTime": 1620660113611,
            "modificationTime": 1620660216190,
            "stage": {
                "id": "R9MHiNfoAABCASsxbPIxG0g==",
                "isModifiable": false,
                "managerID": "92EpNXgBABCAYBuppdOPcA==",
                "referenceID": 2207,
                "referenceName": "Stage",
                "referenceString": "<Resource URI=\"/All Stages/Queued\" ID=\"R9MHiNfoAABCASsxbPIxG0g==\"/>",
                "referenceType": 34,
                "uri": "/All Stages/Queued"
            },
            "stageUpdateTime": 1620660216190,
            "version": 2
        },
        "eventId": 7203010,
        "file": {
            "createTime": -9223372036854776000,
            "modificationTime": -9223372036854776000,
            "name": "System Events Last Hour",
            "path": "/All Active Channels/ArcSight Administration/ESM/System Health/Events/System Events Last Hour",
            "size": -9223372036854776000,
            "type": "ActiveChannel"
        },
        "finalDevice": {
            "address": 168624229,
            "addressAsBytes": "Cg0AZQ==",
            "assetId": "43GEpNXgBABCAXca3khNRMw==",
            "assetLocalId": 17179869185,
            "assetName": "10.13.0.101",
            "hostName": "tie-dev-arcsight",
            "macAddress": -9223372036854776000,
            "mutable": true,
            "product": "ArcSight",
            "translatedAddress": -9223372036854776000,
            "vendor": "ArcSight",
            "version": "7.4.0.2675.0",
            "zone": {
                "id": "ML8022AABABCDTFpYAT3UdQ==",
                "isModifiable": true,
                "managerID": "92EpNXgBABCAYBuppdOPcA==",
                "referenceID": 2083,
                "referenceName": "Zone",
                "referenceString": "<Resource URI=\"/All Zones/ArcSight System/Private Address Space Zones/RFC1918: 10.0.0.0-10.255.255.255\" ID=\"ML8022AABABCDTFpYAT3UdQ==\"/>",
                "referenceType": 29,
                "uri": "/All Zones/ArcSight System/Private Address Space Zones/RFC1918: 10.0.0.0-10.255.255.255"
            }
        },
        "flexDate1": -9223372036854776000,
        "flexNumber1": -9223372036854776000,
        "flexNumber2": -9223372036854776000,
        "locality": 0,
        "managerId": -128,
        "managerReceiptTime": 1620660113611,
        "modelConfidence": 4,
        "name": "Channel [System Events Last Hour] got attached",
        "objectTypeName": "SecurityEvent",
        "originalAgent": {
            "address": 168624229,
            "addressAsBytes": "Cg0AZQ==",
            "assetId": "43GEpNXgBABCAXca3khNRMw==",
            "assetLocalId": 17179869185,
            "assetName": "10.13.0.101",
            "hostName": "10.13.0.101",
            "id": "3IWIpNXgBABCAZpa1BlSONA==",
            "macAddress": -9223372036854776000,
            "mutable": true,
            "name": "Manager Internal Agent",
            "translatedAddress": -9223372036854776000,
            "type": "arcsight_security_manager",
            "version": "7.4.0.2675.0",
            "zone": {
                "id": "ML8022AABABCDTFpYAT3UdQ==",
                "isModifiable": true,
                "managerID": "92EpNXgBABCAYBuppdOPcA==",
                "referenceID": 2083,
                "referenceName": "Zone",
                "referenceString": "<Resource URI=\"/All Zones/ArcSight System/Private Address Space Zones/RFC1918: 10.0.0.0-10.255.255.255\" ID=\"ML8022AABABCDTFpYAT3UdQ==\"/>",
                "referenceType": 29,
                "uri": "/All Zones/ArcSight System/Private Address Space Zones/RFC1918: 10.0.0.0-10.255.255.255"
            }
        },
        "originator": "SOURCE",
        "persistence": -2147483648,
        "priority": 3,
        "relevance": 10,
        "sessionId": -9223372036854776000,
        "severity": 0,
        "source": {
            "address": 168624188,
            "addressAsBytes": "Cg0APA==",
            "assetId": "46ByWg3gBABCbJmdfYAV+lw==",
            "assetLocalId": 17179869188,
            "assetName": "10.13.0.60",
            "geo": {
                "latitude": 0,
                "latitudeLong": 0,
                "longitude": 0,
                "longitudeLong": 0,
                "mutable": true
            },
            "hostName": "10.13.0.60",
            "macAddress": -9223372036854776000,
            "mutable": true,
            "port": -2147483648,
            "processId": -2147483648,
            "serviceName": "/XmlRpc",
            "translatedAddress": -9223372036854776000,
            "translatedPort": -2147483648,
            "zone": {
                "id": "ML8022AABABCDTFpYAT3UdQ==",
                "isModifiable": false,
                "managerID": "92EpNXgBABCAYBuppdOPcA==",
                "referenceID": 2083,
                "referenceName": "Zone",
                "referenceString": "<Resource URI=\"/All Zones/ArcSight System/Private Address Space Zones/RFC1918: 10.0.0.0-10.255.255.255\" ID=\"ML8022AABABCDTFpYAT3UdQ==\"/>",
                "referenceType": 29,
                "uri": "/All Zones/ArcSight System/Private Address Space Zones/RFC1918: 10.0.0.0-10.255.255.255"
            }
        },
        "startTime": 1620660113611,
        "ttl": 10,
        "type": "BASE"
    }
]

Average Feed Run

Object counts and Feed runtime are supplied as generalities only - objects returned by a provider can differ based on credential configurations and Feed runtime may vary based on system resources and load.

ArcSight Case Management Feed

Metric Result
Run Time 1 minute
Indicators 3
Events 7
Event Attributes 143

Known Issues / Limitations

  • There is currently no way to time fence queries to the API when fetching cases. Due to this limitation, the integration will  fetch all cases using their IDs and drop the ones that haven't been updated.

Change Log

  • Version 1.0.1
    • Resolved an issue where the feed would respond with an Error Applying Filter error if the Get Events supplemental feed returned an empty list from ArcSight.
  • Version 1.0.0 rev-a
    • Updated installation steps as users are no longer required to install the IP filter manually.  
  • Version 1.0.0
    • Initial release

PDF Guides

Document ThreatQ Version
ArcSight Case Management CDF Guide v1.0.1 4.35 or Greater
ArcSight Case Management CDF Guide v1.0.0 4.35 or Greater