Support

This integration is designated as Not Actively Supported.  

Integrations, apps, and add-ons designated as Not Actively Supported are not supported by ThreatQuotient’s Customer Support team.

While you can report issues to ThreatQ’s Customer Support team regarding the integration/app/add-on, you are solely responsible for ensuring proper functionality and version compatibility of Not Supported designations with the applicable ThreatQuotient software.

If unresolvable functional or compatibility issues are encountered, you may be required to uninstall the integration/app/add-on from your ThreatQuotient environment in order for ThreatQuotient to fulfill support obligations.

For ThreatQuotient Hosted instance customers, the Service Level Commitment and Service Level Credit in the ThreatQuotient Service Level Schedule will not apply to issues caused by Not Actively Supported integrations/apps/add-ons.