Current ThreatQ Version Filter
Hosting Services
ThreatQuotient offers a robust, hosted solution for your ThreatQ applications. The following table outlines key operational/maintenance events and specifies whether the customer or ThreatQuotient handles the tasks associated with them:
| Event | Task | Customer | ThreatQuotient |
|---|---|---|---|
| Back-End Service Failure | ✔ | ||
| Platform Maintenance and Upgrades | |||
| Request a platform upgrade | ✔* | ||
| Performing platform upgrades and maintenance | ✔ | ||
| Detecting and fixing failed upgrades | ✔ | ||
| Security patching | ✔ | ||
| Backup | ✔ | ||
| Disaster recovery | ✔* | ||
| Network Configuration | |||
| Creating user accounts | ✔ | ||
| Resetting passwords for users | ✔ | ||
| General Configuration | |||
| Enabling MFA | ✔ | ||
| SAML/LDAP | ✔ | ||
| Integration Upgrades/Installs | |||
| CDFs | ✔ | ||
| Operations | ✔ | ||
| Custom connectors | ✔* | ||
| Custom Objects | ✔* | ||
| Air Gapped Data Sync | |||
| Import Command | AGDS is not supported in ThreatQ hosted deployments. |
||
| Export Command | AGDS is not supported in ThreatQ hosted deployments. |
||
| Integration Configuration | |||
| API keys and credentials | ✔ | ||
| Monitoring feed failures (via email alerts) | ✔ | ||
| App configuration (e.g. Splunk) | ✔ | ||
| Customer Support Requests | ✔* | ||
*Open a Help Desk ticket with ThreatQuotient Support via phone, email, or the ThreatQuotient Support Portal.